5 Best Live chat Software for Small Business Compared (2019)
Live chat software is excellent for creating a rich user experience and hence boosting the business. With the help of live chat support, you can respond to the queries of your customers. This confirms their presence as potential clients.
The benefits of having this software lie in the reduction in cart abandonment as well as increasing conversion rates and eventually fostering business profit. Thus, we have shared the five best live chat support software for small businesses in 2019.
LiveChat is the best amongst the bunch of support software. This is because of its ease of access. You don’t require rocket science to set up this software. The installation is fairly simple, as you just need to install the WordPress plugin of the software.
LiveChat offers amazingly designed live chat apps that integrate well with different devices.
Olark is an excellent live chat software which works perfectly with online businesses. It is simple to operate and you can easily add its plugin to your WordPress website.
To enable Olark, you need to copy and paste the needed code snippet onto your website. You will find the enabling option at the sidebar.
3. Zendesk Chat (Formerly Zopim Live Chat)
Zendesk is another one of the greatest support software providers. Their recent acquisition with Zopim got them into this field of live chat support. Zendesk is excellent when it comes to integrating with the different support software.
4. Chaport – Free Live Chat Support
Another important mention is Chaport. Chaport is a free live chat support specially designed for WordPress users.
SnapEngage caters to businesses of different sizes. It may seem fairly expensive in comparison to its competitors. However, the array of functions it offers makes it value for money. Hence the different features justify the relatively high cost.
Depending upon your budget and need you can select from the above-mentioned list of live chat support software. 2019 is going to be a year of more such software and systems.